Nutrify24 Return & Refund Policy

At Nutrify24, customer satisfaction is our top priority. We are committed to delivering high-quality health and wellness products. Please read our Return & Refund Policy carefully before placing your order.

Return Policy

• We offer a 7-day return policy from the date of product delivery.
• To be eligible for a return, the product must be unused, unopened, and in its original packaging with all seals and labels intact.
• Return requests must be initiated within 7 days of receiving the product by contacting our customer support team.
• Customers are responsible for return shipping charges unless the product received is damaged, defective, or incorrect.

Refund Policy

• Refunds will be processed only after the returned product has been received, inspected, and approved by our quality team.
• Once approved, the refund will be credited to the original payment method within 7–10 business days.
• Processing time may vary depending on your bank or payment provider.
• Damaged, Defective, or Incorrect Products

If you receive a product that is damaged, defective, expired, or different from what you ordered, please notify us within 48 hours of delivery.

To help us resolve the issue quickly, kindly provide:

• Your Order ID
• Clear photographs of the product and packaging
• A brief description of the issue

After verification, we will provide one of the following resolutions:

• A replacement for the damaged, defective, or incorrect product, subject to availability.
• Store credit, which will be issued within 7–10 business days and will remain valid for 90 days from the date of issue.

Non-Returnable Items

For safety and hygiene reasons, the following products are not eligible for return or refund unless they are damaged, defective, expired, or incorrectly delivered:

• Opened or used products
• Products with broken seals or missing original packaging
• Products returned after the 7-day return period

Order Cancellation

Orders can only be canceled if they have not been processed or shipped.

• Once an order has been shipped, it cannot be canceled, modified, or redirected.
• To request a cancellation, please contact our customer support team as soon as possible after placing your order.

Contact Us

If you have any questions, concerns, or need assistance regarding your order, please contact our customer support team through the contact details available on the Nutrify24 website.

By placing an order with Nutrify24, you acknowledge and agree to the terms of this Return & Refund Policy.