Privacy Policy

Effective Date: 25 July 2026

At Nutrify24, protecting your privacy is one of our priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information whenever you visit our website, purchase our products, or interact with our services.

By accessing or using our website, you agree to the practices outlined in this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website and services.

1. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our business operations, technology, or legal requirements. Any updates will be published on this page along with the revised effective date. Continued use of our website after such updates signifies your acceptance of the revised policy.

2. Information We Collect

To provide a smooth shopping experience, we may collect different categories of information.

Information You Share With Us

This includes information you voluntarily provide when you:

• Create an account
• Place an order
• Contact customer support
• Subscribe to newsletters
• Submit reviews or feedback

The information may include:

• Full name
• Email address
• Mobile number
• Billing and delivery address
• Purchase and order history
• Login credentials (if applicable)
• Any information shared during customer support interactions

Information Collected Automatically

When you browse our website, certain technical information is collected automatically, such as:

• IP address
• Browser type and version
• Device information
• Operating system
• Website activity and navigation patterns
• Cookies and similar tracking technologies

These technologies help us improve website performance, remember your preferences, and enhance your browsing experience.

Information Received From Trusted Partners

We may also receive limited information from carefully selected third parties, including:

• Payment gateway providers
• Shipping and courier partners
• Analytics providers
• Advertising and marketing platforms

For your security, Nutrify24 never stores complete debit or credit card information on its own servers.

3. Why We Collect Your Information

Your information helps us operate our business efficiently and improve our services. We may use it to:

• Process and fulfill your orders
• Arrange shipping and delivery
• Provide customer assistance
• Manage your account
• Improve our products and website
• Personalize your shopping experience
• Send order updates and service notifications
• Share promotional offers where permitted
• Detect fraud and maintain website security
• Meet legal and regulatory obligations

4. Sharing of Information

Your privacy matters to us. We do not sell, rent, or trade your personal information.

However, we may share information with trusted third parties when necessary, including:

• Payment service providers
• Logistics and delivery companies
• Website hosting and technology providers
• Marketing and analytics partners
• Legal advisors and auditors
• Government or regulatory authorities where legally required
• Business successors in case of a merger, acquisition, or restructuring

These parties are permitted to use your information only for the specific services they provide to Nutrify24.

5. Promotional Messages

With your permission or where allowed by law, we may send promotional emails, SMS, or WhatsApp messages regarding new products, offers, or wellness updates.

You may unsubscribe from marketing communications at any time using the unsubscribe option or by contacting our support team.

6. Cookies

Our website uses cookies to improve functionality, analyze website traffic, remember user preferences, and provide a better shopping experience.

You may disable cookies through your browser settings; however, doing so may affect certain website features.

7. Public Reviews and Comments

If you post reviews, ratings, testimonials, or comments on our website, that information may become publicly visible. Please avoid posting confidential or sensitive personal information in public sections.

8. External Websites

Our website may contain links to websites operated by third parties. Since we do not control those websites, we are not responsible for their privacy practices or content. We recommend reviewing their privacy policies before sharing any personal information.

9. Protecting Children's Privacy

Nutrify24 is intended for adults. We do not knowingly collect personal information from individuals below the age permitted under applicable law. If such information comes to our attention, we will take appropriate steps to remove it.

10. Data Security

We implement appropriate administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, misuse, disclosure, alteration, or loss.

Although we strive to maintain a secure environment, no online platform can guarantee absolute security.

11. Data Retention

Your information is retained only for as long as reasonably necessary to:

• Complete transactions
• Provide customer support
• Maintain business records
• Comply with applicable laws
• Resolve disputes
• Enforce our legal agreements

When your information is no longer required, it is securely deleted or anonymized.

12. Your Privacy Rights

Depending on applicable laws, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Request deletion of your personal data
• Withdraw consent for promotional communications
• Request a copy of your personal information where legally applicable

To exercise these rights, please contact our customer support.

13. International Users

If you access our website from outside India, your information may be processed or stored in countries where our service providers operate. We take reasonable measures to ensure your information remains protected regardless of location.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact Nutrify24 using the contact details available on our website.

By continuing to use the Nutrify24 website or purchasing our products, you acknowledge that you have read and accepted this Privacy Policy.